Shipping Policy

 

 

Welcome to Getonshop.com! Our goal is to ensure that your shopping experience is smooth and enjoyable. Please review our Shipping Policy for details on how we handle shipping for your orders.

1. Shipping Areas

We currently offer shipping to addresses within the United Kingdom. For international shipping, please contact us directly for availability and rates.

2. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and delivery location of your order. The exact shipping cost will be displayed at checkout before you confirm your purchase.

3. Delivery Times

Processing Time: Orders are typically processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time: Delivery times vary based on the shipping method selected and your location. Generally, you can expect:

Standard Delivery: 3-5 business days
Express Delivery: 1-2 business days

Please note that these times are estimates and may vary based on factors such as weather conditions, shipping carrier delays, or logistical issues.

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery online.

5. Delivery Issues

If you encounter any issues with your delivery, such as delays, damaged items, or missing packages, please contact our Customer Support team as soon as possible. We will work with you to resolve the issue promptly.

6. Delivery Address

Please ensure that the delivery address provided at checkout is correct. We are not responsible for delays or non-delivery resulting from incorrect or incomplete addresses.

7. Signature Requirement

For certain orders, a signature may be required upon delivery. If no one is available to sign for the delivery, the carrier may leave a notice for you to arrange a redelivery or pick up the package from a local depot.

8. Shipping Restrictions

Certain products may have shipping restrictions based on their size or weight. If an item cannot be shipped to your location, we will notify you and offer alternative solutions or a full refund.

9. Returns and Exchanges

For information on returning or exchanging items, please refer to our Returns & Refund Policy. Please note that shipping costs for returned items are the responsibility of the customer unless the return is due to an error on our part.

10. Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please contact us:

Email: support@Getonshop.com

Thank you for shopping with Getonshop.com. We appreciate your business and are committed to providing you with a great shopping experience!